Ourservices

What we offer

Airbnb hosting support services from SevenStays cover everything from bedding to boiler repairs. Our end-to-end services are provided to all our property owners to ensure your property is well looked after while guests have a comfortable and enjoyable stay.  

Professional furnishing

SevenStays will help get your property ready for life as a short term rental by making sure that it’s furnished and stocked appropriately. We will support and guide you on the necessary equipment and furniture to meet the Airbnb quality standards for guests. If you are unable or just don’t have time, SevenLiving are on hand to supply and install without delay.

Guest Relations 

Once that great Airbnb listing has attracted some guests, bookings are instantly logged into our multifunctional calendar. SevenStays 24/7 UK telephone support team are on hand to answer any questions from a booking enquiry, check-out. To offer additional peace of mind every booking is verified with guest ID screening and a holding deposit is taken. With SevenStays’ Airbnb hosting support on your side, you need never answer a 1a.m. phone call ever again.

Optimised listings

SevenStays Airbnb hosting team know the importance of ensuring your property is listed effectively before your first guest arrives creating the perfect Airbnb listing (or Vrbo listing, or Booking.com listing - you get the idea). Our team knows just how to put together copy and images that will attract guests across various different platforms. Arranging professional photography and dressing your property, to show it in its best light is all part of our service.

Dynamic pricing

The SevenStays team monitors local demand and competition across each of our service locations, which lets us use dynamic marketing and pricing. We keep our strategy adaptive to keep your property busy - and more occupancy means more profit for you.

Cleaning & laundry

SevenStays trained in-house professional cleaning and laundry teams offer a hotel-grade service and care for your property and furnishings, including items like towels and bed linen. We use specialist software to log every property visit, taking photographs as well as report any potential issues to you. Included in our service we will restock your property with luxury amenities including bathroom and kitchen essentials to provide an enhanced guest experience. Both hosts and guests can leave it to us to keep everything neat and tidy.

Maintenance

We have an experienced team of property maintenance professionals on hand 24/7 to support you with any maintenance that may be required at your property. Should any issues arise, our team liaise with both the guest and you. We provide solutions with either in-house maintenance or trusted local teams, so your property is always in safe hands.

Long Term Letting

Some properties or landlord personal circumstances can benefit from having the option to switch between short let and standard letting. If you would like this as an option we can help you under one roof with our letting arm SevenLiving, where we offer a fully managed letting service and will source a tenant on an assured shorthold tenancy agreement.

Reporting

As a landlord you can log into our landlord portal. Here you will find the calendar for your property and income, so it is clear and easy to track your bookings.

Professional furnishing

SevenStays will help get your property ready for life as a short term rental by making sure that it’s furnished and stocked appropriately. We will support and guide you on the necessary equipment and furniture to meet the Airbnb quality standards for guests. If you are unable or just don’t have time, SevenLiving are on hand to supply and install without delay.

Guest Relations 

Once that great Airbnb listing has attracted some guests, bookings are instantly logged into our multifunctional calendar. SevenStays 24/7 UK telephone support team are on hand to answer any questions from a booking enquiry, check-out. To offer additional peace of mind every booking is verified with guest ID screening and a holding deposit is taken. With SevenStays’ Airbnb hosting support on your side, you need never answer a 1a.m. phone call ever again.

Optimised listings

SevenStays Airbnb hosting team know the importance of ensuring your property is listed effectively before your first guest arrives creating the perfect Airbnb listing (or Vrbo listing, or Booking.com listing - you get the idea). Our team knows just how to put together copy and images that will attract guests across various different platforms. Arranging professional photography and dressing your property, to show it in its best light is all part of our service.

Dynamic pricing

The SevenStays team monitors local demand and competition across each of our service locations, which lets us use dynamic marketing and pricing. We keep our strategy adaptive to keep your property busy - and more occupancy means more profit for you.

Cleaning & laundry

SevenStays trained in-house professional cleaning and laundry teams offer a hotel-grade service and care for your property and furnishings, including items like towels and bed linen. We use specialist software to log every property visit, taking photographs as well as report any potential issues to you. Included in our service we will restock your property with luxury amenities including bathroom and kitchen essentials to provide an enhanced guest experience. Both hosts and guests can leave it to us to keep everything neat and tidy.

Maintenance

We have an experienced team of property maintenance professionals on hand 24/7 to support you with any maintenance that may be required at your property. Should any issues arise, our team liaise with both the guest and you. We provide solutions with either in-house maintenance or trusted local teams, so your property is always in safe hands.

Long Term Letting

Some properties or landlord personal circumstances can benefit from having the option to switch between short let and standard letting. If you would like this as an option we can help you under one roof with our letting arm SevenLiving, where we offer a fully managed letting service and will source a tenant on an assured shorthold tenancy agreement.

Reporting

As a landlord you can log into our landlord portal. Here you will find the calendar for your property and income, so it is clear and easy to track your bookings.

Our team

At SevenStays we offer a highly personalised service by treating the properties, hosts and guests that we look after as individuals. We do the same for our team too, so why not get to know each member of our team of hosting experts (and how each of us can help you).

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FAQs

Have a question? Browse our most frequently asked ones below or, alternatively, get in touch with us directly and we’ll be happy help.

Can I access or stay in my property?

Yes – that is the beauty of short term rental with SevenStays. Unlike a lot of airbnb management companies, we will never charge you to stay in your own property. We just ask that you give us advance notice so we can block out your property’s calendar, and that you cover the cleaning fee to ensure it is sparkling ready for your next guests. You can stay as often as you like, but of course it goes without saying that the more you stay, the less rental income you will make.

How do you vet my guests?

We go through a secure process of vetting guests to ensure that they are accountable, and are who they say they are. As part of our guest communication, we require guests to upload a photo holding their passport, and a photo of a second form of identification before we release keys or check-in instructions. Once our property management team has manually cross-referenced these and are happy, we will send over details of how to access the property. 

Who can use SevenStays services?

SevenStays is a service designed for landlords, investors and property owners. If you own a property in the UK and want to boost your occupancy rates and rental income without the hassle, then SevenStays is the airbnb management company for you. 

Related Content

Discover our latest blogs below.

A Short Stay Property Management Company Explains Short Lets
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How To Manage An Airbnb Property Successfully | SevenStays
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Prep For Winter With An Airbnb Property Management Company
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What is a Managed Airbnb & A Short Term Let?
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Attentive and work to our best interests

Lombard Group has used SevenStays to manage short term lets at various larger properties.
We have always found them to be attentive and to work in our best interest dealing with lettings; rent collection and general, hassle free management.

Jon Westwood, Lombard Group

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