Does Airbnb Do Property Management? | SevenStays

Does Airbnb Do Property Management?
Understanding the Role of Property Management Services Like SevenStays

As the short-term rental market continues to grow, more and more property owners are turning to Airbnb to rent their properties. However, managing a rental property can be a time-consuming and challenging task. This leads many to ask, “does Airbnb do property management?”

SevenStays Answers: Does Airbnb do property management?
What is Airbnb Property Management?

Before we can accurately answer the question ‘does Airbnb do property management?’ We should first establish what property management is. In the short-letting industry ‘property management’ refers to a range of services provided by third-party companies to help hosts manage their property listings on Airbnb. These services can include everything from guest communication and booking management to cleaning and maintenance. The aim of these services is to help hosts maximise their rental income while minimising the hassle associated with managing a short-term rental property.

SevenStays Answers: Does Airbnb do property management?
So, Does Airbnb Do Property Management?

The short answer is “no”. While Airbnb provides a platform for hosts to list their properties and connect with potential guests, it does not offer full-scale property management services. Instead, hosts are responsible for managing their own properties, including tasks like communicating with guests, coordinating check-ins and check-outs, and maintaining the property.

However, recognising the need for support in this area, Airbnb has partnered with some property management companies to provide hosts with an option to delegate these tasks. One such company is SevenStays, which offers a comprehensive range of property management services tailored specifically for Airbnb hosts. We will explore the role of these third-party property management services and how they can help make your Airbnb hosting experience as smooth as possible later in this blog.

SevenStays Answers: Does Airbnb do property management?
Why Consider Third-Party Property Management Services like SevenStays?

There are several reasons why property owners might consider using a third-party property management service like SevenStays for their Airbnb listings:

1. Time Savings

Managing an Airbnb property can be time-consuming, especially if you have multiple listings or a high turnover of guests. By outsourcing property management tasks to a company like SevenStays, you can free up valuable time to focus on other aspects of your life or business.

2. Improved Guest Experience

A professional property management company can help ensure that your guests have a seamless and enjoyable experience from the moment they book until they check out. This can lead to better reviews, more bookings, and ultimately, higher rental income.

3. Expertise and Resources

Property management companies like SevenStays have the expertise and resources to help you optimise your listing, improve your property’s online visibility, and attract more bookings. They can also assist with pricing strategy, local regulations, and other aspects of managing a short-term rental property.

4. Maintenance and Cleaning

Maintaining the cleanliness and functionality of your property is crucial for providing a positive guest experience. Companies like SevenStays can coordinate professional cleaning services and handle any maintenance issues that may arise during a guest’s stay, ensuring that your property remains in top condition.

SevenStays Answers: Does Airbnb do property management?
What Services Do Airbnb Property Management Companies Offer?

Now that we’ve established that Airbnb does not do property management itself, let’s dive deeper into the services that companies like SevenStays offer:

Listing Optimisation

A well-optimised listing can help your property stand out from the competition and attract more bookings. Property management companies can help you create a compelling listing with high-quality photos, engaging descriptions, and accurate information about your property and the surrounding area.

Pricing Strategy

Determining the optimal pricing for your Airbnb property can be challenging. Property management companies have access to sophisticated pricing tools and market data, enabling them to set competitive rates that maximise your rental income while ensuring that your property remains attractive to potential guests.

Guest Communication

Prompt and professional communication with guests is essential for providing a positive experience and securing positive reviews. Property management companies can handle all guest communication on your behalf, including responding to inquiries, managing bookings, and addressing any issues that may arise during a guest’s stay.

Check-In and Check-Out Coordination

Coordinating check-ins and check-outs can be a logistical challenge, especially if you have multiple properties or are not located near your rental property. Property management companies can coordinate key exchanges or manage smart lock systems, ensuring a smooth and seamless process for both you and your guests.

Cleaning and Maintenance

As previously mentioned, maintaining the cleanliness of your property is essential for providing an enjoyable guest experience. Property management companies can coordinate professional cleaning services between guest stays and handle any maintenance issues that may arise.

SevenStays Answers: Does Airbnb do property management?

Airbnb does not provide property management services directly – so the answer to “does Airbnb do property management?” is “no” – but it has paved the way for third-party property management companies like SevenStays to step in and support hosts in managing their listings. These companies offer a range of services designed to help hosts save time, improve guest experience, and maximise their rental income. If you’re looking for a hassle-free way to manage your Airbnb property, consider partnering with a professional property management company – contact SevenStays today.


The SevenStays Blog is a great place to get to grips with the world of airbnb hosting, and the support that we offer. Check out our latest blogs below, or for more advice why not take a look at the entire archive?

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