The Role Of An Airbnb Manager In Successful Hosting

The Role of An Airbnb Manager In Successful Hosting

In the ever-dynamic world of short-term rentals, the role of an Airbnb manager is becoming increasingly critical. If you’ve ever wondered how some hosts seem to effortlessly manage their properties and maintain high ratings, the answer may lie in their choice to hire an Airbnb manager. In this blog, the SevenStays team will look at what an Airbnb manager does, and how those activities help hosts succeed in the short term rental market.

What is an Airbnb Manager?

An Airbnb manager, (also known as a ‘property manager’, or, when delegated to a team of people rather than an individual a ‘management service’) is a professional who manages Airbnb properties on behalf of a host. This individual is responsible for a wide range of tasks, which include listing the property on the short term lettings platforms like Airbnb, Vrbo, Zoopla and others, handling bookings, managing guest communications, coordinating cleanings, and ensuring the property is maintained to a high standard.

The Integral Role of an Airbnb Manager
Streamlining Operations

One of the most important things good Airbnb management can do for a host is to streamline the operations of their rental property, and help them to run it as a business – which is essential if a host intends to maximise its potential income yield. From managing a property’s listings to handling guest inquiries and bookings, support from a competent Airbnb manager really helps to take the stress and hassle out of managing an Airbnb property. This allows the host to focus on other important aspects of their life or career without worrying about the day-to-day operations of their rental property.

Customer Satisfaction

Acting to ensure guest satisfaction on behalf of a host is a critical role of an Airbnb manager. These activities can include (but are not limited to) promptly responding to guest inquiries and complaints, providing local recommendations, and ensuring the property is clean and well-maintained. A satisfied guest is more likely to leave a positive review, which can have a significant positive impact on your property’s reputation and appeal to future guests.

Boosting Your Property’s Visibility

Experienced Airbnb management professionals know the ins and outs of Airbnb’s search algorithm. As a result of that knowledge and experience they should be able to optimise your listing to ensure that it appears at the top of search results, and attracts more potential guests. Reaching such a position in the search results will involve writing an engaging listing description, taking high-quality photos, and pricing your property competitively – but this should not be a problem for a competent Airbnb manager.

Why Hire an Airbnb Manager?

Running an Airbnb property can be time-consuming. From responding to guest inquiries to arranging cleaning services, there’s a lot to do, and the workload can quickly rival that of a full-time job. By hiring someone to take care of Airbnb management, hosts get some help with that workload, which can stop them becoming overloaded, and save them precious time that can be better spent elsewhere.


Especially in the case of SevenStays, Airbnb managers are experts in their field. They have a deep understanding of Airbnb and other rental platforms like it, as well as the short-term rental market both in general, and in specific local areas where they may have specialist knowledge. Because of this expertise, they will be able to provide valuable advice and insights that can help a host maximise their rental income and ensure that their property stays competitive in the market.

Peace of Mind

Without a doubt, hosting can be stressful, so perhaps the most significant benefit of hiring an Airbnb manager is the peace of mind it provides. When a host brings in Airbnb management support they can relax in the knowledge that their property and their guests are in capable, professional hands, that there is a plan in place to resolve any issues that may arise, and that they don’t really need to worry about their phone ringing in the middle of the night.

Summing Up the Impact of an Airbnb Manager

Airbnb management services can play an integral role in successful hosting, and running a short-term rental property as a business. They can shoulder a substantial amount of the workload that’s involved, and they can bring a wealth of additional knowledge and expertise that will help a host establish their good reputation as a host and establish their property as a favourite on their platform(s) of choice.

In our opinion you should certainly consider hiring a professional Airbnb manager to help manage your property – and we’re confident that if you do so you’ll soon see the difference it can make in your hosting experience. After all, a successful Airbnb business isn’t just about providing a space for guests to stay; it’s about offering an exceptional guest experience from start to finish.

As a leading UK-based Airbnb management service, SevenStays can help you do just that, so if you’re ready to get started, the next step is to sign up. If however you feel like you still need more information, no problem, the rest of our blogs and the other pages on our site will be able to tell you more about both SevenStays, and Airbnb management services in general.


The SevenStays Blog is a great place to get to grips with the world of airbnb hosting, and the support that we offer. Check out our latest blogs below, or for more advice why not take a look at the entire archive?

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